Delivery information
Shipping & Delivery
Every portrait is crafted in Malta and shipped to your door, anywhere in the world.
How long does it take?
Production: 5–7 business days
Your portrait is designed, proofed, and printed. Production starts once you approve your digital proof.
Digital delivery: instant
Digital orders are sent by email as a high-resolution file as soon as your proof is approved.
Physical delivery: 3–14 days after dispatch
Depending on your location. See regional estimates below.
Where we ship
Shipping rates
The correct rate is calculated automatically at checkout based on your size and destination. Malta customers can select free pickup at checkout.
Tracking
All physical orders include tracked delivery. Once your portrait is dispatched, you'll receive a tracking number by email. You can also track your order status at any time from your My Account page.
Packaging
Every physical portrait is rolled and packed in a protective archival tube. The tube is rigid enough to survive international shipping without the print touching any surface. If your portrait arrives damaged, contact us within 7 days with a photo of the damage — we'll send a replacement at no charge.
International customs
EU orders: no customs duties or import taxes apply for deliveries within the European Union.
UK, US, Canada, Australia: occasional customs fees or import duties may apply depending on your country's regulations. These are the responsibility of the recipient and are not included in our shipping rate. Most orders pass through without any additional charge.